Privacy Policy

Contact Information

Wanderlust
Potsdamer Platz 1
10785 Berlin, Germany
Phone: +49 30 2574 8391
Email: info@wan-der-lust.com

Our Commitment to Privacy

At Wanderlust, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our website and services. We are committed to maintaining the highest standards of data protection and transparency in all our operations.

We believe that you have the right to know what information we collect, why we collect it, and how you can control your data. This policy provides comprehensive information about our data practices.

Information We Collect

We collect information in several ways to provide and improve our arcade game development services:

Information You Provide Directly

When you contact us through our website forms, request information about our services, or engage with us for project inquiries, you may provide personal information such as your name, email address, phone number, company name, and details about your project requirements. This information is provided voluntarily when you choose to communicate with us.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, device information, operating system, pages visited, time spent on pages, referring websites, and general location data based on IP address. This information helps us understand how visitors use our website and improve the user experience.

Analytics Data

We use analytics services to collect aggregated data about website traffic, user behavior patterns, popular content, navigation paths, and conversion metrics. This data is used to analyze trends and improve our website performance and content strategy.

How We Use Your Information

We use the information we collect for specific, legitimate purposes:

We use your contact information to respond to your inquiries, provide information about our arcade game development services, discuss potential projects, and maintain communication throughout our professional relationship. Your project details help us understand your requirements and propose appropriate solutions.

Website usage data allows us to analyze how visitors interact with our site, identify popular content and services, improve website navigation and user experience, troubleshoot technical issues, and optimize our content strategy.

We also use aggregated, anonymized data for business analysis, service improvement, and industry research. This data cannot be used to identify individual users.

Legal Basis for Processing

Under European data protection law, we process your personal data based on the following legal grounds:

When you submit a contact form or request information, we process your data based on your consent and our legitimate interest in responding to inquiries and providing our services.

For contractual relationships, we process data necessary to perform our arcade game development services and fulfill our obligations to clients.

We also have legitimate interests in improving our services, maintaining website security, and conducting business analytics, always balancing these interests against your privacy rights.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

We work with trusted service providers who assist us with website hosting, email communications, analytics services, and technical infrastructure. These providers are contractually obligated to protect your data and use it only for the specific services they provide to us.

We may disclose information when required by law, to comply with legal obligations, respond to valid legal processes, protect our rights and property, or ensure the safety of our users and the public.

In the event of a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our technical security measures include encrypted data transmission using SSL/TLS protocols, secure data storage with access controls, regular security assessments and updates, firewall protection and intrusion detection systems, and secure backup procedures.

We maintain organizational security through limited employee access to personal data based on job requirements, mandatory privacy and security training for staff members, confidentiality agreements with all personnel, and incident response procedures for potential data breaches.

While we take extensive measures to protect your data, no method of transmission over the internet or electronic storage is completely secure. We continuously review and improve our security practices to maintain the highest level of protection.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

Contact form submissions and inquiry data are retained for up to three years to maintain communication history and support potential future projects. If you request deletion earlier, we will honor that request promptly.

Project-related client data is retained for the duration of our professional relationship and for up to seven years afterward to comply with business record-keeping requirements and support potential warranty or liability matters.

Analytics and website usage data are retained in aggregated, anonymized form for ongoing analysis and service improvement. This data cannot be linked back to individual users.

Your Privacy Rights

You have significant rights regarding your personal data. We are committed to honoring these rights and making them easy to exercise.

You have the right to access your personal data and receive a copy of the information we hold about you. You can request details about how we use your data and who we share it with.

You can request corrections to inaccurate or incomplete personal data. We will update our records promptly upon verification of the corrections.

You have the right to request deletion of your personal data, subject to certain legal exceptions such as ongoing contractual obligations or legal record-keeping requirements.

You can object to processing of your data for direct marketing purposes or other legitimate interests, and we will cease such processing unless we have compelling legitimate grounds.

You have the right to receive your data in a structured, machine-readable format and transfer it to another service provider where technically feasible.

To exercise any of these rights, please contact us using the information provided at the top of this policy. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features on our website. You can browse our public content without providing any personal information.

Disable cookies through your browser settings. Please see our Cookie Policy for detailed information about how we use cookies and how to manage them.

Contact us directly to request the deletion of any previously shared personal data. We will process your request promptly and confirm when your data has been removed from our systems.

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request in accordance with applicable data protection laws.

International Data Transfers

Our primary operations are based in Germany within the European Union. However, some of our service providers may process data outside the EU.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, adequacy decisions recognizing equivalent data protection standards, or explicit consent for specific transfers.

All international data transfers comply with GDPR requirements and maintain the same level of protection as data processed within the EU.

Children's Privacy

Our website and services are directed toward professionals and businesses in the arcade game development industry. We do not knowingly collect personal information from individuals under 16 years of age.

If we become aware that we have inadvertently collected personal data from a minor without appropriate parental consent, we will take immediate steps to delete that information from our systems.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will update the "Last updated" date at the top of this policy.

For material changes that significantly affect your rights, we will provide prominent notice on our website or contact you directly if we have your email address. We encourage you to review this policy periodically to stay informed about how we protect your information.